Legal Documents

Cricket Ex Privacy Policy

Cricket Ex treats your personal data as an asset — not a commodity for sale. Learn how we collect, use, and protect your information.

Why Is Your Data Safe with Cricket Ex?

Since day one, Cricket Ex has placed user privacy at the heart of everything we do.

SSL Encryption Protection

Every data exchange on the Cricket Ex platform is protected by 256-bit SSL encryption. Hackers and third parties have no way of accessing your information.

Secure Data Storage

All personal data stored on Cricket Ex servers is held in encrypted databases. Regular security audits are conducted, and advanced firewalls are in place to prevent unauthorized access.

Data Is Never Sold

Cricket Ex never sells your personal data to third parties. Your information is never shared externally for advertising or marketing purposes — this is a firm policy.

GDPR Compliance

Cricket Ex complies with GDPR, the international standard for data protection. This means your consent and rights are always respected when your data is collected, processed, and stored.

Minimal Data Collection

Cricket Ex collects only the information strictly necessary to provide its services. No unnecessary personal data is requested, and collected data is never used beyond its stated purpose.

You're in Control

You have the right to view, correct, or delete your personal data on Cricket Ex. Contact our support team and we will assist you within 24 hours.

Last Updated: January 2026. Any changes to Cricket Ex's Privacy Policy will be posted on this page. Check back regularly.

1

Introduction

Cricket Ex (cricketex.biz) places the highest priority on the privacy of its users. This Privacy Policy explains what personal information Cricket Ex collects, why it is collected, how it is used, and what steps are taken to keep your data secure.

By using the Cricket Ex platform, you consent to the collection and use of your information as described in this Privacy Policy. This policy is Terms & Conditionsan integral part of.

Cricket Ex only collects the information needed to deliver the best service and keep your account secure. We believe transparency is the foundation of trust.

This privacy policy is drafted in accordance with Bangladeshi and international data protection laws. Cricket Ex complies with GDPR, the European Union's rigorous data protection framework.

2

What Information We Collect

Cricket Ex may collect the following types of information for registration, KYC verification, and service delivery:

Data Type Example Mandatory?
Identity-Related Full name, date of birth, national ID number Yes
Contact Information Email address, mobile number Yes
Financial Information Mobile banking number, transaction history Yes
Technical Information IP address, device information, browser type Automatic
Usage-Related Betting history, preferred games, login time Automatic
Verification Documents NID copy, photo (for KYC) For Withdrawals

Cricket Ex never stores your full bank account number or card PIN. Payment information is processed directly through our payment processors.

3

How We Collect Information

Cricket Ex collects information in the following ways:

  • Direct Collection: Information you provide directly during registration, KYC submission, support contact, and payment.
  • Automated Collection: Through cookies, log files, and tracking technologies when you use the Cricket Ex website or app.
  • From Third Parties: From payment providers, identity verification services, and regulatory bodies.

Please Note: Cricket Ex will never ask for your password, PIN, or full payment details via email, phone, or any other channel. Any such request is a fraud attempt.

4

How We Use Your Information

Cricket Ex uses your information for the following purposes:

  • To create and manage your account and verify your identity.
  • To process deposit, withdrawal, and betting transactions.
  • To prevent financial fraud, money laundering, and other illegal activities.
  • To improve and customize Cricket Ex services.
  • To send you promotional offers and updates with your consent.
  • To meet legal and regulatory obligations.
  • To implement responsible gaming policies.

Cricket Ex analyzes your betting history solely to enhance your personal experience and to support responsible gaming.

5

Data Sharing Policy

Cricket Ex does not sell or rent your personal information to third parties. However, your data may be shared in the following limited circumstances:

  • Service Providers: Payment processors, KYC verification services, and IT service providers — strictly on a need-to-know basis and under strict confidentiality agreements.
  • Legal Authority: In response to a court order or a legally binding request from a regulatory authority.
  • Licensing Authority: Information required by Cricket Ex's gaming license regulator.
  • Corporate Changes: In the event of a change of ownership of Cricket Ex, with the same privacy protections remaining in place.

Any data sharing will be in accordance with this Privacy Policy and applicable law. Third parties may not use your data beyond what Cricket Ex authorizes.

6

Cookies Policy

The Cricket Ex website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Cricket Ex uses the following types of cookies:

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences and deliver a personalized experience.
  • Analytics Cookies: To analyze and improve site performance. These use anonymized data.

You can manage most cookies through your browser settings. However, disabling essential cookies may cause some Cricket Ex features to not work properly.

7

Data Retention Period

Cricket Ex retains your data only for as long as necessary — no longer. The general policy is:

  • All account data is retained for as long as your account remains active.
  • Transaction records may be retained for up to 5 years after account closure for legal and regulatory purposes.
  • KYC documents may be retained for up to 3 years after account closure.
  • Once the retention period expires, data is securely deleted or anonymized.

Cricket Ex is legally required to retain certain data for specified periods in compliance with financial regulatory guidelines. Even upon request, this data may not be deletable before the retention period expires.

8

Your Rights

Regarding your personal data on Cricket Ex, you have the following rights:

Right to Access

You may request to know what personal information Cricket Ex holds about you.

Right to Rectification

You can request the correction of any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

Right to Data Portability

You can request a copy of your data in a portable format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise these rights support@cricketex.biz Email us at. Cricket Ex will respond to your request within 30 days.

9

Children's Privacy

Cricket Ex services are strictly for users aged 18 and above. Cricket Ex does not knowingly collect personal information from anyone under the age of 18.

For Parents: If your child has accidentally registered on Cricket Ex, please contact support@cricketex.biz immediately. We will promptly close the account and delete all associated data.

Cricket Ex verifies your date of birth at registration for age verification, and checks your identity document during the KYC process. These two layers of verification ensure that only adults can access the Cricket Ex platform.

10

Policy Updates & Contact

Cricket Ex may update this privacy policy at any time. For significant changes, a notification will be sent to your registered email and the "Last Updated" date at the top of this page will be revised.

For any questions or concerns regarding Cricket Ex's privacy policy, please reach out to us below:

Email: support@cricketex.biz

Support Hours: 7 days a week, 24 hours a day

Language: Support available in Bengali and English

The most recent version of this Privacy Policy is the one in effect. All prior versions are automatically superseded. By continuing to use your Cricket Ex account, you are deemed to have accepted the updated Privacy Policy.

Your data is secure — get started today

Your personal data is completely safe with Cricket Ex. Register with confidence and enjoy the thrill of betting on Cricket Ex.

Register Now Log In
বাংলা